Frequently asked questions

What is a Chief of Staff?

A Chief of Staff is a strategic partner to executives, managing priorities, streamlining operations, and driving cross-functional initiatives to ensure alignment, execution, and focus across the leadership team and organization.

How does fractional differ from part-time?

Fractional refers to an executive-level role where an expert provides high-level support for a specific portion of time, typically on a strategic or advisory basis. Part-time generally implies a fixed schedule with limited hours and duties.

How is a Chief of Staff different from a Consultant?

A Chief of Staff is embedded within the organization, working hands-on to drive execution and alignment. A consultant typically provides external advice or strategy without day-to-day operational involvement.

How do I know if a Chief of Staff is credible?

Check for a proven track record, strong references, and industry knowledge. To seek credibility on a world-class scale, look for certification from a reputable organization. The Chief of Staff Association is the world’s first and most prestigious cross-sector charter, setting the standard for professionalism in the role. The best-caliber Chiefs of Staff come from this esteemed organization.

What is the difference between an Executive Assistant and a Chief of Staff?

An Executive Assistant enhances executive productivity by handling administrative tasks, scheduling, and providing support. A Chief of Staff amplifies an executive’s impact by leading strategic initiatives, managing operations, and ensuring alignment across teams and functions

What is the difference between a COO and a Chief of Staff?

A COO manages day-to-day operations and overall business functions, while a Chief of Staff focuses on strategic initiatives, executive alignment, and driving key projects, often acting as a bridge between leadership and teams.

COO focus on improving the business. Chief of Staff focus on improving an executive's bandwidth and impact.

What is difference between recruitment and talent acquisition?

Recruitment is the process of filling specific job openings, typically focused on short-term hiring needs. Talent acquisition is a broader, strategic approach to attracting, developing, and retaining top talent aligned with long-term organizational goals.

Think of recruitment as hiring for a customer support rep at a call center with high turnover, while talent acquisition as hiring a Business Excellence Director to lead a major transformation at a company.